If you have questions abour our products or ordering, you may email us at orders@framani.com. PHILOSOPHY: Our mission is crafting salumi in the finest Italian pastoral traditions, using the highest-quality, all-natural pork. Our pork comes from family farmers committed to the well-being of their animals and their land. The hogs are never given antibiotics, artificial growth hormones, growth-promoting agents or meat by-products. They eat only the finest grains and natural feed. This old-fashioned way to raise hogs produces pork of outstanding quality, which is the essential ingredient in all Fra' Mani salumi. For more information about our philosophy, people and products, please visit the Fra' Mani website. AVAILABILITY: Our salumi are handcrafted in small quantities at our plant in Berkeley, California. Although our products are in great demand, we have reserved a limited number of each product for our online customers. SHIPPING POLICIES: Dry Salami: All dry salami orders ship via UPS within 3 to 13 business days of the date they are placed and arrive within two days of shipping. This means you can expect your dry salumi between 4 to 15 business days after placing your order. You will receive an email confirmation with tracking number once your order has shipped. Fresh Sausage and Cooked Salumi: To ensure maximum freshness, fresh sausages are made to order. All fresh sausage and cooked salumi orders ship via UPS within 5 to 13 business days of the date they are placed and arrive the day after shipping. This means you can expect your fresh or cooked products between 6 to 14 days after you place your order. You will receive an email confirmation with tracking number once your order has shipped. Products should be refrigerated upon receipt. Please note that our prices include shipping. At this time, we ship only within the lower 48 United States. Please note: We are UNABLE at this time to ship to P.O. Box addresses. We apologize for any inconvenience this may cause. REFUND AND RETURN POLICIES: Our goal is to provide our customers with the best salumi available. If you have any problem with any of our products, customer service or shipping, please contact us and we will do our best to address your concerns. Returns require a Return Merchandize Authorization number (RMA). To obtain an RMA, please contact us via phone (510) 526-7000 or email orders@framani.com. HOW TO REACH US: Fra' Mani Handcrafted Salumi 1311 Eighth Street Berkeley, California 94710 Phone: (510) 526-7000 www.framani.com info@framani.com |